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Network suspension

chaudhi
Newcomer

‎17-04-2015 07:43 PM

My network is suspended.. I already put the request to lift this up. How long normally it takes to lift ?
Please reply
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1 REPLY 1

dalyer
The Legend
The Legend

‎17-04-2015 11:44 PM

You mean for breaching the fair usage limits?

If so then you are suspended for the remainder of your current membership month period.

Once that expired then you need to contact 48 support to ask them to lift the suspension:

 

http://www.48months.ie/help#ask-a-48-agent

 

Note that if you are suspended for a second time then it's for good.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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