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Network error or my phone is broken?

adamo
Newcomer

‎30-04-2015 11:18 PM

Updated my Samsung Galaxy S4 to latest android today. Cant connect 48 network anymore. It says its connected, cant see R icon for roaming, mobile internet not working too. I can find 48 in mobile network connections, I can click connect, phone will say "connected" its just not working...So network error or phone?

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3 REPLIES 3

dalyer
The Legend
The Legend

‎30-04-2015 11:48 PM - edited ‎30-04-2015 11:49 PM

Probably neither! Man Happy

Most likely it's just that the update changed/cleared your settings and you need to fix these before things will work.

Make sure that data roaming is enabled.

Make sure that your internet/APN settings are correct:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Once all settings look correct power off and on again and see if things work.

Post back if they don't.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎02-05-2015 04:36 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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adamo
Newcomer
In response to dalyer

‎02-05-2015 10:08 PM

Yes, I am sorry, I was too busy to reply next day...

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