48 Community

niamhr · ‎12-04-2017

My phone is going in and out of network, can't make or receive texts or calls. Internet down also

dalyer · ‎13-04-2017

You probably need to contact 48 support so.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎12-04-2017

Did it ever work for you or are you new to 48 and just trying to get started?

If it was working before has anything changed on your phone recently - e.g. settings changes, software update etc.?

What make and model of phone (seems to be HTC M9 but can't be sure)?

Where are you located?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎13-04-2017

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

niamhr · ‎13-04-2017

Not new to 48. No updates that I know of. Yes my phone is HTC M9. I am in Cavan. My friends have same issue

dalyer · ‎13-04-2017

Could you be inadvertently roaming on NI networks thus losing the 48 signal?

Are you near the border?

You haven't clarified if it ever worked ok for you (in the same area)?

You may need to contact 48 support for assistance

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

niamhr · ‎13-04-2017

No I'm near meath border, been with 48for couple of years now and no issues

dalyer · ‎13-04-2017

You probably need to contact 48 support so.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎14-04-2017

Were 48 support able to help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

niamhr · ‎14-04-2017

They couldn't see any issues but they alerted technical team about it

marie48 · ‎28-11-2017

I'm in Dublin 5 & no service since lunch time.poor show 48👎

Network down