My phone does not call

[Anon]

Hello guys,

I am living in Ireland, but, my phone is from Spain. So basically I need to type the country code (00353) to call somebody in Ireland. The thing is that I am trying to call Aer Lingus, and every time I get a voice message saying (you run out of minutes or you don't have enough credit for this call). Ok, then I checked my 48. And I haven't call this month yet, so I have 299 minutes, and I just paid my membership on the 13/03/2014.

How can I ever call that Irish number?

[dalyer · Accepted solution]

Regardless of the fact that your phone is from Spain you should NOT need to dial the international prefixes (00 353 ... or + 353 ...) when calling Irish numbers if you are on an Irish network such as 48. But it won't do any harm if you do add these prefixes.

What number are you trying to call? If it's a regular Irish landline number then you need landline minutes to call it. I doubt that you have 299 landline minutes so I presume that refers to your mobile minutes? How many landline minutes does your membership have?

If it's not a regular Irish landline number (e.g. 1850, 1890 etc.) then you need cash credit to make the call - see here under All Other Call Charges (and maybe Free/Low Call):

Other call charges

In some cases this site may be useful to find a regular landline number that can be used instead of 1850/1890 etc. because a call using your bundled or add-on landline minutes may be more cost effective than paying, say, 50c per call or even per minute!

http://www.saynoto1890.com/

E.g. for Aer Lingus this might help?

http://www.saynoto1890.com/2013/02/a/

Hope this helps