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My mobile data won't work

colm
Newcomer

‎23-04-2016 11:46 AM

I think it is because of my phone (oneplus x) but I am not sure why it won't work. Someone please help. Thanks
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2 REPLIES 2

colm
Newcomer

‎23-04-2016 11:47 AM

Mobile data^^^
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dalyer
The Legend
The Legend
In response to colm

‎23-04-2016 03:04 PM

You need to configure your internet/APN settings correctly:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If it still doesn't work then post your settings here for review - ideally screenshots if possible.

 

The settings that usually cause problems are APN type (set it to * or if that doesn't work try default,mms,supl) and Authentication type (leave it blank/unset and don't set it to PAP or CHAP or whatever other instructions on this site tell you as that will not work).

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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