48 Community

Anon · ‎09-02-2016

My name is elisha MC Breen
0861689653
My 48 app won't let me top up, please help

dalyer · ‎09-02-2016

What happens when you try?

Any error messages/screenshots?

Did it ever work?

Can you topup from the website?

If you are using a card registered on 48 to topup?

If so are you sure that the card details are still up to date and valid or has the card been updated/reissued since the details were registered?

If necessary contact 48 support for assistance:

You probably shouldn't post your personal details in a public forum like this.

You can edit your post to remove them if you want - click on the Options button on your post and choose Edit Reply.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎09-02-2016

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎16-02-2016

My password is changed but can't top up help

dalyer · ‎16-02-2016

What password?

You seem to have logged in here OK?

Is there some other password for logging into the app?

You might need to contact 48 support for assistance with this:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎16-02-2016

OK - I see, and have replied to, your other post here:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

My app won't let me top up