Moving old number

[Anon]

I have registered my new sim and I am trying to move my old number over to that sim. I was at the stage of moving my old number when you put in your old number and they send out a security code but it kept coming up with an error saying something about port not finding a code? Anyway after that the page got deleted and I cant get back to it as when I go to register my sim it asks for my email and says this is already in use. Ever since then when I log into the 48months site it says "There was an issue when you tried to register with 48". So can someone please tell me what I have to do in order to move my old number over to this new sim to be able to use it, it would be much appreciated!

[dalyer · Accepted solution]

Review this key post in case it helps at all:

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/td-p/18/jump-to/f...

Your best bet might be to contact 48 support and get them to help:

http://help.48months.ie/requests/new

If you can't log in to use the link above then try this one:

http://help.48months.ie/anonymous_requests/new

or just email support:

support@48months.zendesk.com

Hope this helps.