16-10-2013 04:08 PM
23-10-2013 06:04 PM
Did you log a support request raising the issue with 48 support?
If so when?
Did they get back to you yet?
23-10-2013 06:14 PM
23-10-2013 06:17 PM
Posting here is just asking other (non 48 employee) members of the forum for advice.
Logging a support request is talking directly to 48 support.
In this case I don't think that anybody here can help and you'll have to depend on 48 support to explain and sort things out for you.
23-10-2013 06:35 PM
23-10-2013 06:38 PM
Oh - and don't repeatedly reply to an open support ticket as doing so seemingly bumps it to the BACK of the queue and may delay, rather than expedite, getting a resolution! 🙂
24-10-2013 02:52 PM
24-10-2013 03:07 PM