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Moving Number

Anon
Not applicable

‎21-09-2014 01:27 PM

hi, ive just joined 48 and i am looking to move my friends 48 number to my phone she moved her old number to 48 when she joined and now that shes going off the network im getting her number, when i click move number and type the number out it tells me phone already exists. What do i do?

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3 REPLIES 3

dalyer
The Legend
The Legend

‎21-09-2014 03:50 PM

I think you'll have to contact 48 support to get them to do this.

I suspect that the online transfer system is not set up to deal with transfers of an existing 48 number to another 48 account.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable
In response to dalyer

‎22-09-2014 07:13 PM

I cant see why you cant just use her SIM card.... or are you already!?
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dalyer
The Legend
The Legend
In response to Anon

‎22-09-2014 10:41 PM

Ha! Good point! Man LOL

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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