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No mobile data

TraceyF9103
Visitor
Please can I have a number to talk to someone. I have no Internet once I am not in my home. Very debilitating
6 REPLIES 6

TraceyF9103
Visitor
I am supposed to have unlimited data

TraceyF9103
Visitor
Please can I have a number to talk to someone. I have no Internet once I am not in my home. Very debilitating

TraceyF9103
Visitor
Please can I have a number to talk to someone. I have no Internet once I am not in my home. Very debilitating

dalyer
The Legend
The Legend

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions here to ensure that this is the case:

When was mobile data working correctly for you?

Did anything change on the phone in the meantime?

Are calls and texts working OK?

Do you have an active membership plan with a non-zero data allowance balance (the €12.99 membership comes with unlimited data)?

If you need to contact 48 support about this then see the links in my signature below.

48 don't generally monitor or respond to posts here on the Community Forum and they don't phone people on request.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

TraceyF9103
Visitor
Please can I have a number to talk to someone. I have no Internet once I am not in my home. Very debilitating

dalyer
The Legend
The Legend

Multiple threads/posts merged.

There's no need to post over and over again about the same issue.

It just clogs up the forum with spam.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.