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Mobile top up not working

clare13
Newcomer

‎06-12-2015 12:33 PM

I am having trouble topping up via voucher top up code, I am being told the code is invald. having tried this numerous times it still won't register. If anybody could me out it would greatly appreciated!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎06-12-2015 04:59 PM

A few people have reported this sort of problem with top up vouchers.
Not sure why it happens.
You probably need to contact 48 support to get this sorted out:

http://help.48months.ie/requests/new

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎07-12-2015 11:20 PM

Were support able to help?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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