48 Community

kusakov · ‎07-01-2015

My data seems to be gone for the last hour. Is this a planned outage or is it just me?

dalyer · ‎07-01-2015

OK - sorry - don't really know so.

If it's still like that tomorrow then I guess you might want to log a support request to ask 48 support about it?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

kusakov · ‎07-01-2015

Data has just returned now! Thanks again to dalyer for the help!

dalyer · ‎07-01-2015

That's good. I can only presume that it was a localised issue?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dana1991 · ‎23-02-2015

Y do m'y data not working

dalyer · ‎23-02-2015

Did it ever work?

Did you configure your internet/APN settings correctly?

Do you have a data allowance with your membership or a data add-on?

Has it been used up?

Does everything else work OK - incoming/outgoing calls and texts?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Mobile data