Mobile data

[kusakov]

My data seems to be gone for the last hour. Is this a planned outage or is it just me?

[dalyer]

Working fine for me in Dublin 1/7.

Do you have a current valid membership and a data allowance?

Has anything changed on your phone recently?

Hope this helps.

[kusakov]

No nothing has changed, really unusual... Plenty membership left and data settings are all correct. Have rebooted twice but no use. In dublin 6/8 here

[dalyer]

Maybe try a manual search for networks and reconnect to 48 if it's listed?

[kusakov]

Will try that now and post the outcome. Thanks a mill

[kusakov]

Tried that and manually connected to O2 seeing as 48 wasn't listed, but no luck with data! Maybe it's just one mast near me that's down.

[dalyer]

Data roaming still definitely enabled?

[kusakov]

Yep it is.

[dalyer · Accepted solution]

OK - sorry - don't really know so.

If it's still like that tomorrow then I guess you might want to log a support request to ask 48 support about it?

Ask an agent/help request pages not working (6th J...

Hope this helps.

[kusakov]

Cheers, thanks a mill anyway! Will do tomorrow if it hasn't rectified itself!