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Mobile Data

hollie_obrien
Visitor

‎14-01-2015 07:09 PM

Ive set up my mobile data yet the APN enable button was faded out so therefore i cannot connect to my 4G  how do i fix this?

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11 REPLIES 11

bobert_94
Newcomer

‎15-01-2015 01:13 AM

My Internet is not working, the settings is correct and the h+ is showing. However nothing is loading on the Internet doe some reason
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dalyer
The Legend
The Legend
In response to bobert_94

‎15-01-2015 08:18 AM

Did it work before?

If so did anything change on your phone recently (e.g. software update)?

Are you 100% sure that your APN/internet settings are correct, data roaming is enabled and you have a data allowance as part of your membership or internet add-on?

If all else fails contact 48 support as I suggested to the other poster above.

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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