Membership

[Anon]

Hi,

I paid my membership today and it has taken the money out of my account and says online that my membership is up on the 23/7/13 but i dont have any minutes or internet. What can i do to fix this?

Please get back to me asap, 

Thank you

[dalyer · Accepted solution]

Almost certainly your current membership is still in operation and expires on 23rd June. This membership - like all memberships - must run its course. The new membership that you just purchased has "stacked" and will come into effect at midnight on the 23rd June.Buying a new membership never prematurely terminates an existing membership which has some of its monthly time period left to run.

In the meantime if you have used up your calls/texts/data allowances on your current membership and need access between now and midnight on the 23rd then you'll need to top up your credit balance and then purchase the relevant mobile calls, landline calls, texts and/or data add-on(s) (or just buy the add-ons online via credit card):

http://48months.ie/boiler-plate/add-on-rules

http://community.48months.ie/t5/Need-Help/How-do-I-buy-stuff-by-text/m-p/118#U118

Hope this helps.