Membership transaction taking forever?!

[deebar]

Hi,

I moved to 48 today(saturday) and everything is fine with phone and sim and my number was transferred over, however when i tried to buy membership that part of the site was down. SO my mum tried to pay someone elses membership thing. now when I look it says its not paid and the bar beside it has been the same position for ages which is halff way(more than a cuppa tea hah). It also wont let me buy more or anything because it says I have an error.

Any help would be amazing ASAP, as I needed membership for today.

Hello by the way I'm Paul.

Thanks!

[Anon]

has this come through yet, Paul, or are you still waiting?

[dalyer]

If you're still waiting then you should probably log a support request to get 48 to look into this for you if you haven't done this already:

http://help.48months.ie/requests/new

Hope this helps.

[glennwilliamson]

mine is the same what can i d

[Anon]

I suggest you raise a ticket with a member of the technical staff using the link in my signature, Glenn!

[deebar · Accepted solution]

Hi! Sorry I have been away! This is now sorted thanks to Nathan with the 48 Facebook team. Thank you:)

[dalyer]

Glad you got it sorted in the end.

[Anon]

it keeps saying error when i tryu to pay membership for my friend what do i do she needs it ASAP:(

[deebar]

Hey tommybuckly1, has your friend paid her first membership or is this further down the line, if it hasn't been resolved as of now, contact the 48 care crew, also contact them via their Facebook page, they are very quick with somebody standing by! Let me know how you get on.

Cheers
P