26-05-2013 02:13 PM
27-05-2013 09:06 AM
For the moment she could top up by voucher and then text the relevant code to 1745 to buy the relevant membership or add-on:
http://community.48months.ie/t5/Need-Help/How-do-I-buy-stuff-by-text/m-p/118/highlight/true#M5
In the meantime she should probably log a support request to see if 48 can give her access to her account again. This link allows you to log a support request even if you cannot log into your online account:
http://help.48months.ie/anonymous_requests/new
Hope this helps.
27-05-2013 09:06 AM
For the moment she could top up by voucher and then text the relevant code to 1745 to buy the relevant membership or add-on:
http://community.48months.ie/t5/Need-Help/How-do-I-buy-stuff-by-text/m-p/118/highlight/true#M5
In the meantime she should probably log a support request to see if 48 can give her access to her account again. This link allows you to log a support request even if you cannot log into your online account:
http://help.48months.ie/anonymous_requests/new
Hope this helps.