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[Anon]

my sister has an account and forgets her email and password so she can get the deal again she topped up but she cant buy it

[dalyer · Accepted solution]

For the moment she could top up by voucher and then text the relevant code to 1745 to buy the relevant membership or add-on:

http://community.48months.ie/t5/Need-Help/How-do-I-buy-stuff-by-text/m-p/118/highlight/true#M5

In the meantime she should probably log a support request to see if 48 can give her access to her account again. This link allows you to log a support request even if you cannot log into your online account:

http://help.48months.ie/anonymous_requests/new

Hope this helps.