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Just purchased credit problems

margaret1212
Newcomer

‎24-07-2015 06:22 PM

Put 20 into my phone last week an bought standard membership and I just put 10 into my phone bout 20 min ago an iv only €7.07 in my phone now how did I just use €2.93 in 20 min
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2 REPLIES 2

dalyer
The Legend
The Legend

‎24-07-2015 06:31 PM

Did you use any services that get charged from your cash credit balance?

E.g. MMS/picture messages, international SMS, international calls, calls to special numbers like 1850/1890 etc.?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎25-07-2015 11:52 AM

Any update on this?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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