Issues in Edmonton, Canada

[paulmccrory]

Hi guys

As per above having issues with my phone.

First day was fine but today it will not select a network (on automatic) and when I try to select one manually I get a 'Unable to load network list'

Can you please advise? Stuck with wifi only now

Paul

iPhone 5 - 7.1.1

[dalyer]

You probably need to log a support request about this as I'm not sure that 48 support monitor the community forum for issues. You can email them here

support@48months.zendesk.com

Hope this helps.

[dalyer]

If you are on wifi then Google "unable to load network list" as there's lots of info on it and maybe something relevant to your situation.

[paulmccrory]

Cheers - have tried Googling but a lot of answers - some suggesting getting a new sim card which I doubt will be available over here...

[dalyer]

IPhones seem to require sync with iTunes sometimes to allow them to work on a new network. I wonder if that's an issue here? Are you in a position to try that?

[paulmccrory]

I've synced a good few times. Tried different methods as mentioned on google too.

Was working fine for 1 day then just dropped connection the next and just won't reconnect to any network now

[dalyer]

Ok not sure what the problem is so. And I'm not that familiar with iPhones these days. Been a while since I played with them. Probably best to log a support request to 48 if you can't ask about it locally e.g. in a phone store etc.

[paulmccrory]

I've send a ticket in.

Cheers for your help though - much appreciated! 

[dalyer]

Thanks but sorry I couldn't give you more help!