Your post was blank and the subject line doesn't really clarify what your query is.
If you are having trouble configuring your internet settings or getting online (assuming that you already have a data allowance as part of your membership or internet add-on) then see here:
Internet Settings
Hope this helps.
Edit: oh - you posted your query in the "tags" field!?
"I'm having fierce problems with my internet topped up twice still no internet and getting no help 48 is a joke"
- Did your internet access ever work?
- Are your internet settings configured correctly?
- How did you configure them and what are they now?
- What does your online account say about your membership type (current and next if applicable), expiry date and data allowance balance?
- What exactly did you top up?
