48 Community

Anon · ‎08-08-2013

Hello 48,

My internet has stopped working all of a sudden , I tried to reset APN default values = still no internet

Looks like I have a signal H and H+ but it's on Grey.

My phone is Samsung Galaxy Nexus

I tried with both data roaming on/off = still to internet.

I've checked also my 48 profile , seems that I still have 3.99 gb remaining.

my currently package is DON

Anon · ‎09-08-2013

Hey guys,
U can close the ticket, internet is back on business at the moment
Internet has started working without me changing anything eventually.
I still think i should get sort of compensation, whereas Internet wasn't working the whole day.

View solution in context

Anon · ‎28-02-2014

Just seen it mentioned previously when someone said theirs was now working. Thought they were somehow linked lol. Thanks for help i will contact support now 🙂

Anon · ‎09-08-2013

Thank u all for your help

dalyer · ‎09-08-2013

Glad it's sorted but strange that there seems to have been some sort of transient outage.

You should log a support request asking 48 if they can offer you any compensation (e.g. an extra day's membership) for the invonvenience:

http://help.48months.ie/requests/new

Maybe the won't but no harm in asking...

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

patucks · ‎05-10-2013

My the same and still not working

cathf94 · ‎08-10-2013

Mine is doin the same at the mo. No internet for no reason at all an hav tried every step to get it workin

dalyer · ‎08-10-2013

If you haven't done so already you should log a support request as per my previous email.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Internet stopped working