08-08-2013 03:22 PM
Hello 48,
My internet has stopped working all of a sudden , I tried to reset APN default values = still no internet
Looks like I have a signal H and H+ but it's on Grey.
My phone is Samsung Galaxy Nexus
I tried with both data roaming on/off = still to internet.
I've checked also my 48 profile , seems that I still have 3.99 gb remaining.
my currently package is DON
09-08-2013 03:50 PM
28-02-2014 09:52 AM
Just seen it mentioned previously when someone said theirs was now working. Thought they were somehow linked lol. Thanks for help i will contact support now 🙂
09-08-2013 03:50 PM
09-08-2013 04:06 PM
Glad it's sorted but strange that there seems to have been some sort of transient outage.
You should log a support request asking 48 if they can offer you any compensation (e.g. an extra day's membership) for the invonvenience:
http://help.48months.ie/requests/new
Maybe the won't but no harm in asking...
Hope this helps.
05-10-2013 06:24 PM
08-10-2013 09:08 AM
08-10-2013 10:17 AM
If you haven't done so already you should log a support request as per my previous email.