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Internet not working

kelly92
Newcomer

Hi

 

My internet stopped working this morning and has not came back yet the 3G sign which usually displays on the top of my iphone has disapearred and all my settings are correct.  My calls and texts are working fine and I have enough internet as my new membership started today.  Could you please try fix asap as really need it

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Was there any software update or sync with iTunes?

Check your internet/APN settings - are they still correct?

If not then you will need to reconfgure them.

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

If they are still correct then try powering the phone off and on again.

If none of this work then you'll have to contact 48 support:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Was there any software update or sync with iTunes?

Check your internet/APN settings - are they still correct?

If not then you will need to reconfgure them.

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

If they are still correct then try powering the phone off and on again.

If none of this work then you'll have to contact 48 support:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.