Internet not working and topped up mid mebership still no In

[junob]

I have 1 gb of data just put simply in new phone and it is saying I have no Internet done the configuration still no Internet so I topped up by 10 euro and still no Internet and now the 10 euro was not added to my account ?????@!!!!!!!

[junob]

Sim not simply on 1st line ^^^^^

[junob]

Please help

[dalyer]

Sorry your post doesn't make much sense.
Can you please clarify what your issue is?
Thanks.

[dalyer]

Any update?

[erin14]

I was abroad for a week and while I was away my membership got topped up. When I came home my internet won't work but on my account it says I have 15GB how do I get this to work for me ?

[dalyer]

Make sure that your internet/APN settings are correct.

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

Are you using an iPhone?

If so you might also want to try this:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

Hope this helps.

[dalyer]

Did that help at all?

[olabalyie]

i am toping up on my lap top, not iphone

[dalyer]

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@olabalyie wrote:
i am toping up on my lap top, not iphone

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Your post doesn't make any sense in the context of this thread.

You need to explain what your problem is more clearly.

Hope this helps.