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Internet Not Working

Anon
Not applicable

‎27-02-2016 12:56 PM

Internet is not working even though I have loads of usage to use but no credit left for calls. Do you need to have call credit left on your phone in order to use your internet usage until your next membership?

I have tried turning it on, knocking off, airplane mode, settings...

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2 REPLIES 2

dalyer
The Legend
The Legend

‎27-02-2016 07:57 PM

You need an active membership.

You don't need call credit minutes.

Did your internet ever work?

Double check your settings against these instructions:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If it still doesn't work then post all relevant settings - ideally screenshots.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎28-02-2016 10:28 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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