48 Community

davemal · ‎14-06-2015

I am out in Dubai for a few days and I have no service, the carrier option is not in settings, any ideas

dalyer · ‎22-01-2018

You just need a Guido membership. Nothing more.
See here

http://community.48months.ie/t5/The-Knowledgebase/The-Roaming-Info-and-Troubleshooting-Guide/ta-p/45...

If you have available iPhone then you may have the issue mentioned here.

https://community.48months.ie/t5/Just-Hang-Out/International-service/m-p/49073/jump-to/first-unread-...

Some people find that data does not work straight off and need to check their internet settings and if the APN field has changed edit it to set it back to 48months.liffeytelecom.com, switch airplane mode on and then off, then try again and it should work.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎14-06-2015

48 don't support roaming in Dubai/UAE.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

davemal · ‎14-06-2015

Thanks for the reply can, can I not connect to a local provider and use credit

dalyer · ‎14-06-2015

No. 48 only support roaming in EU/Europe, North America and Oceania.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

bonzo2017 · ‎22-01-2018

Going to Spain this week.What is procedure for connecting to local providers? Do I need to have credit topped up?

dalyer · ‎22-01-2018

You just need a Guido membership. Nothing more.
See here

http://community.48months.ie/t5/The-Knowledgebase/The-Roaming-Info-and-Troubleshooting-Guide/ta-p/45...

If you have available iPhone then you may have the issue mentioned here.

https://community.48months.ie/t5/Just-Hang-Out/International-service/m-p/49073/jump-to/first-unread-...

Some people find that data does not work straight off and need to check their internet settings and if the APN field has changed edit it to set it back to 48months.liffeytelecom.com, switch airplane mode on and then off, then try again and it should work.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎22-01-2018

Did that help at all @bonzo2017?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.