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Im trying to change my number over to another phone and its not working i want to change my network

Anon
Not applicable
I have a new phone and a new network i am trying to change my number over over to this network
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you try to port your number here?

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it into the form when prompted?

 

What number is displayed in your online account - the original 089 number from the 48 SIM or your own number ported over?

 

If you followed the porting process and your number is not porting over to your 48 account and registered SIM then you'll probably need to log a support query to ask 48 support for help:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

dalyer
The Legend
The Legend

Did you try to port your number here?

 

http://48months.ie/portin

 

Did you get the security code to your old SIM/number and enter it into the form when prompted?

 

What number is displayed in your online account - the original 089 number from the 48 SIM or your own number ported over?

 

If you followed the porting process and your number is not porting over to your 48 account and registered SIM then you'll probably need to log a support query to ask 48 support for help:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

tony88m
Newcomer
I want to cancel my 4i account to vodafone

There's nothing to cancel other than auto membership renewal if you have that enabled - just so that you don't end up paying 48 monthly membership by direct debit when you have moved.

Otherwise you just contact Vodafone and ask them to port your number over from 48.

That's it.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @tony88m?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.