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I paid membrrship but still cant make calls

Newcomer
Posts: 2
‎21-01-2014 07:26 PM
Even on account its showing my membership is paid for the month. Plz help
Posted from Samsung GT-I9300
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Re: I paid membrrship but still cant make calls

Rock Star
Posts: 889
‎21-01-2014 08:38 PM

 

Hi folks

 

In response to both of you, log a support request using the link provided. 

 

http://www.48months.ie/help/ask-agent

 

Hopefully it will get sorted soon.

 

:-)

 

 

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Posted from Samsung GT-I9100
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Re: I paid membrrship but still cant make calls

Newcomer
Posts: 1
‎21-01-2014 07:30 PM

Im the same....topped up 3 hours ago and still cant do anything...on my page says being processed...sick of these problems with 48!!

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Re: I paid membrrship but still cant make calls

Rock Star
Posts: 889
‎21-01-2014 08:38 PM

 

Hi folks

 

In response to both of you, log a support request using the link provided. 

 

http://www.48months.ie/help/ask-agent

 

Hopefully it will get sorted soon.

 

:-)

 

 

Posted from Samsung GT-I9100
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Re: I paid membrrship but still cant make calls

The Legend
Posts: 15,173
‎21-01-2014 08:42 PM

@brokendreams wrote:
Even on account its showing my membership is paid for the month. Plz help

What's your expiry date and current calls/text balances?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: I paid membrrship but still cant make calls

Newcomer
Posts: 1
‎09-05-2015 08:03 AM

i paid lastnite but still cant make calls

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Re: I paid membrrship but still cant make calls

Crew (retired)
Posts: 177
‎09-05-2015 09:51 AM

Hi expedito

 

I can see you figured out you needed to convert the balance into membership.

 

Just topping up does not give you the calls and texts for the month.  You always need to convert it into membership.

 

If you need anything else just let me know.

 

Damian

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