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Snapcaht won't load

kevneill7
Newcomer
My snapchat won't load even though it's turned on in Internet settings and I've Internet allowance left. Any tips ?
5 REPLIES 5

dalyer
The Legend
The Legend

Does all other internet access work OK?

If so then it's probably a Snapchat problem.

This seems to happen with Snapchat from time to time judging by previous posts on this issue here.

Did Snapchat ever work OK for you?

Does it not load at all at the moment or does it load and crash?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

kevneill7
Newcomer
Yeah everything else works fine. Yes it used work perfectly before until I toped up. It says no connection plese try again ?

If all other internet access is working OK then I don't think that it's a 48 problem.

See here for example:

 

https://support.snapchat.com/a/cant-refresh

 

What happens if you're on wifi rather than the 48 carrier data connection?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

kevneill7
Newcomer
Works fine with wifi.

OK - maybe contact 48 support in case it is a 48 issue and they can advise?

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.