cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hi I registered my 48 . Now I want top up my 48 but I can't because I don't remember my I'D.

Anon
Not applicable

Hi I registered my 48 . Now I want top up my 48 but I can't because I don't remember my I'D. MY LOGIN AND PASWORD. You can me send it? My number ********

 

 

***Edit: personal details removed. -Marion

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You probably should not post your number in a public forum.

Your login name is your email address - surely you know that? 

If you don't remember it (!) then you should log a support query and ask 48 support if they can help:

 

How to get help

 

If you don't know your password then use the password retrieval link:

 

https://www.48months.ie/help/forgot-password

 

In the meantime while you cannot log in you can topup by voucher and buy membership by text:

 

How do I top up? Overview of the top-up payment op... 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

You probably should not post your number in a public forum.

Your login name is your email address - surely you know that? 

If you don't remember it (!) then you should log a support query and ask 48 support if they can help:

 

How to get help

 

If you don't know your password then use the password retrieval link:

 

https://www.48months.ie/help/forgot-password

 

In the meantime while you cannot log in you can topup by voucher and buy membership by text:

 

How do I top up? Overview of the top-up payment op... 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.