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Hi. I have been request for moving my number but still on process

Anon
Not applicable
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

For how long?

Did you get the security code to your old SIM/number and enter it into the porting form?

Did you get any errors on the porting form?

Did you choose the correct account type (billpay or prepay)?

If necessary you might want to log a support query to get 48 to assist you with this:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

For how long?

Did you get the security code to your old SIM/number and enter it into the porting form?

Did you get any errors on the porting form?

Did you choose the correct account type (billpay or prepay)?

If necessary you might want to log a support query to get 48 to assist you with this:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.