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Help texting and calling

Anon
Not applicable
When i try go call r txt a friend it says this is 1 number your nt allowed to call go into ur corner ?!? Plz help:)
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Do you have membership?

What does your online account say about your membership type, expiry date and mobile calls/landline calls/texts/data and cash credit balances?

What sort of number are you trying to call/text - e.g. Irish mobile, international mobile etc.?

Were you ever able to call/text this person?

What network are they on?

Can you call/text others on the same network?

Have you logged a support query to ask 48 for help?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

5 REPLIES 5

dalyer
The Legend
The Legend

Do you have membership?

What does your online account say about your membership type, expiry date and mobile calls/landline calls/texts/data and cash credit balances?

What sort of number are you trying to call/text - e.g. Irish mobile, international mobile etc.?

Were you ever able to call/text this person?

What network are they on?

Can you call/text others on the same network?

Have you logged a support query to ask 48 for help?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Yeah same thing to me if u cud help me out wud be great

Anon
Not applicable
It keeps saying im not allowed to call this number go to ur corner ... What should i dooo

Please look at the questions that I ask in this post:

 

http://community.48months.ie/t5/Need-Help/Help-texting-and-calling/m-p/4466#M1367

 

and post back with some info about your situation.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

1amcn
Rock Star

http://www.48months.ie/boiler-plate/other-call-charges

Hi amri1

This could be for a number of reason's.

Possibly the numbers you are dialing are not those allowed on your Membership Plan...see other Call Charges in the link above for details...

Or you may have had a fair usage warning imposed...?

Your 48 Account should provide answers to your query -Have a good look over it.

That, or you have used your Minutes up & need to add some cash to your balance to enable you to make calls until your Membership Renews.

Review the Status (Start & Expiry) on your account and post back.

🙂