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Gift

Anon
Not applicable

I tried to gift a friend a €5 top up. The transaction went through but he hasn't received the top up yet. Anyone know how long it takes for it to go through?? or if there's a problem?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

In my experience it should be instantaneous once  the payment has gone through. Are you 100% sure that you entered the correct number? Does the My History link in your account clarify what number the topup went to?

 

https://48months.ie/orders/history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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3 REPLIES 3

dalyer
The Legend
The Legend

In my experience it should be instantaneous once  the payment has gone through. Are you 100% sure that you entered the correct number? Does the My History link in your account clarify what number the topup went to?

 

https://48months.ie/orders/history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Thanks Smiley Happy it isn't listed here. I also paid my own membership and on my 'My 48' page it says it has gone through but that isn't listed in the My History either. Maybe its just taking time to go through??

Does your main account page reflect your recent membership purchase?

I'm not sure that the My History page is always accurate. I'm sure that I made purchases that never appeared there now that I think of it..

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.