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German credit cards not accepted?

Anon
Not applicable

Hey there, my name is Mario and as you can see I'm from Germany.

I wanted to top up first a couple of days ago but both of my credit cards (visa) didn't work.

The same today, both weren't accepted. How could that be? What can I do?

Thanks so far...

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I seem to recall it being the case that only Irish cards are accepted.

For the moment you could try topping up by voucher

 

How do I top up? Overview of the top-up payment op...

 

and then buying membership/add-ons by text (when the network comes back alive!):

 

How do I buy stuff by text?

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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2 REPLIES 2

dalyer
The Legend
The Legend

I seem to recall it being the case that only Irish cards are accepted.

For the moment you could try topping up by voucher

 

How do I top up? Overview of the top-up payment op...

 

and then buying membership/add-ons by text (when the network comes back alive!):

 

How do I buy stuff by text?

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.


@dalyer wrote:

I seem to recall it being the case that only Irish cards are accepted.


Update on this. Irish and UK cards are accepted by 48.

And now cards from France, Spain, Germany, United States and Italy are also accepted for payments of up to €20.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.