48 Community

mark_mcdonald · ‎19-03-2017

Hi
FaceTime is waiting for activation on iPhone 5
I have credit on my account.
How can I get it working?
Thanks
Mark

dalyer · ‎19-03-2017

Do you mean cash credit?

If you have at least 25c cash credit on your account to pay for the UK SMS that the activation process sends then it should just work eventually.

If not then you might need to ask Apple as it's due to the stupid way that they do things that this and related problems arise unfortunately.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎19-03-2017

Do you mean cash credit?

If you have at least 25c cash credit on your account to pay for the UK SMS that the activation process sends then it should just work eventually.

If not then you might need to ask Apple as it's due to the stupid way that they do things that this and related problems arise unfortunately.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mark_mcdonald · ‎19-03-2017

Thanks

dalyer · ‎19-03-2017

Did you get it working?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mark_mcdonald · ‎19-03-2017

Yep

FaceTime activation