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Deactivated account?

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Anon
Not applicable

‎20-02-2014 07:43 AM

Hi I bought my membership 2 days ago as it was expiring last night. It still hasn't come through so I went online to check out what happened and it said my account has been deactivated. Can you please help.
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dalyer
The Legend
The Legend

‎20-02-2014 09:49 AM - edited ‎20-02-2014 09:50 AM

You probably need to log a support query about this to get 48 support to look into it for you:

 

How to get help

 

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month (or for good if it was the second time?)?

 

Fair Use Policy/ Acceptable Use Policy

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎20-02-2014 09:49 AM - edited ‎20-02-2014 09:50 AM

You probably need to log a support query about this to get 48 support to look into it for you:

 

How to get help

 

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month (or for good if it was the second time?)?

 

Fair Use Policy/ Acceptable Use Policy

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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