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Defer Calls?

Anon
Not applicable

My phone was stolen and I know I need to replace the sim, but is there any way to defer any incoming calls to another number in the meantime?

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Shouldn't you order a replacement SIM so that your current one is disabled and whoever took it doesn't use up your calls or make a nuisance of themselves on your account?!

 

All you need to know about SIMs

 

Whatever about that I don't think that there's any way to divert calls without access to the phone/SIM e.g.:

 

How do I use my Voicemail?

 

Edit: sorry - I was wrong and it looks like you CAN configure voicemail/diverts from another phone so maybe you can follow the guide above to get your calls diverted as needed if you are not going to order a replacement SIM and disable the current/stolen one...?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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2 REPLIES 2

dalyer
The Legend
The Legend

Shouldn't you order a replacement SIM so that your current one is disabled and whoever took it doesn't use up your calls or make a nuisance of themselves on your account?!

 

All you need to know about SIMs

 

Whatever about that I don't think that there's any way to divert calls without access to the phone/SIM e.g.:

 

How do I use my Voicemail?

 

Edit: sorry - I was wrong and it looks like you CAN configure voicemail/diverts from another phone so maybe you can follow the guide above to get your calls diverted as needed if you are not going to order a replacement SIM and disable the current/stolen one...?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
any luck with this sassa?