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Chat doesn't work - opens Contact Us page & says use forum

NEILS1392
Visitor

4 hours ago - last edited 2 hours ago by The Legend

@dalyer please stop advising people to contact support following the links in your signature, The CHAT option just opens the https://48.ie/contact-us page that advises you to use the forum.

48.ie Contact has died and gone to heaven.

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6 REPLIES 6

dalyer
The Legend
The Legend

2 hours ago - last edited 2 hours ago

 

You can also contact 48 support by email and phone. 

See the links in my signature below. 

The chat hasn't worked for me for years either.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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NEILS1392
Visitor

4 hours ago

@dalyer please stop advising people to contact support following the links in your signature, The CHAT option just opens the https://48.ie/contact-us page that advises you to use the forum.

48.ie Contact has died and gone to heaven.

0 Likes

NEILS1392
Visitor

4 hours ago

@dalyer please stop advising people to contact support following the links in your signature, The CHAT option just opens the https://48.ie/contact-us page that advises you to use the forum.

48.ie Contact has died and gone to heaven.

0 Likes

NEILS1392
Visitor

4 hours ago

@dalyer please stop advising people to contact support following the links in your signature, The CHAT option just opens the https://48.ie/contact-us page that advises you to use the forum.

48.ie Contact has died and gone to heaven.

0 Likes

NEILS1392
Visitor

4 hours ago

@dalyer please stop advising people to contact support following the links in your signature, The CHAT option just opens the https://48.ie/contact-us page that advises you to use the forum.

48.ie Contact has died and gone to heaven.

 

0 Likes

NEILS1392
Visitor

4 hours ago - last edited 3 hours ago by The Legend

I take it that the continuing terrible help sections are still down?

The contact us links on both the App and website do not work.

The chat is supposedly contactable after 9am but its now 10:35 and still not working.

Terrible service and support when a problem arises which seems to be all of time lately.

 

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