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Changing my sim

orly
Newcomer

‎08-08-2015 10:49 AM

I got a new SIM, I went into change my SIM, I activated it.. How do I know it's actually activated? And.. How do I keep my own 48 number?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎08-08-2015 11:50 AM

Sounds like you want a replacement SIM not a new SIM?

E,g, because you are moving from a micro SIM to nano SIM or something like that?

In that case if you ordered a new SIM and activated it as a new SIM it will not be linked to your existing account/number etc.

See here:

 

http://community.48months.ie/t5/Most-Popular-Questions/Need-to-swap-your-SIM/m-p/15707

 

If necessary contact 48 support for advice on what to do next and to see if they can somehow switch your existing account/number/membership etc. to the new SIM that you got and activated.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎09-08-2015 03:22 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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