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Can't send mail other than Imessage

jackiemccoy
Visitor

‎25-02-2017 01:59 AM

Can't send texts and it looks as if payment wasn't taken today !! Can you yelled why please , or do I need to enter a different card
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2 REPLIES 2

dalyer
The Legend
The Legend

‎25-02-2017 09:45 AM

What does your My48 account page say about your current membership status, expiry date and allowance balances?

What does your My History page show about recent payments/purchases?

Do services other than sending texts work?

Are you referring to membership auto renewal?

Did anything change with your bank card - eg be one issued recently - that might necessitate updating/changing the registered card details?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎25-02-2017 02:21 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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