22-02-2017 09:51 PM
22-02-2017 10:03 PM
This seems to happen from time to time for some users.
I never understood why.
But I think you'll need to contact 48 support as I've never seen a fail-safe solution to this problem posted on the community forum.
http://www.48months.ie/help/ask-agent
Hope this helps.
24-02-2017 12:47 PM
Did that help at all?