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Can't receive calls/texts from 3

daireleahy
Newcomer
I switched from Three to 48 a few years ago and have been unable to receive calls or texts from Three customers since. If anyone could help me out that'd be great! Thanks
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
This seems to happen to individual users from time to time.
Not sure why but to get it sorted you need to contact 48 support and ask them to investigate.

http://help.48months.ie/requests/new

Seems odd to have left it broken for several years...?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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2 REPLIES 2

dalyer
The Legend
The Legend
This seems to happen to individual users from time to time.
Not sure why but to get it sorted you need to contact 48 support and ask them to investigate.

http://help.48months.ie/requests/new

Seems odd to have left it broken for several years...?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

daireleahy
Newcomer
Thanks dalyer! I know, should of sorted it a long time ago!