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Buying Guido

Anon
Posts: 0
‎28-09-2013 12:50 PM

I have been charged twice for my guido membership and it appears to have not worked for some reason. Please help

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Re: Buying Guido

The Legend
Posts: 16,547
‎28-09-2013 03:16 PM

Are you sure that you didn't buy two memberships which have stacked?

What does your online account say about your current and next membership(s)?

What does your online account say about your expiry date?

What do you mean that it "didn't work"?

Remember that if you buy a membership then it does not take effect until any current membership has expired.

If necessary contact 48 support for assistance:

 

How to get help

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Re: Buying Guido

The Legend
Posts: 16,547
‎28-09-2013 03:16 PM

Are you sure that you didn't buy two memberships which have stacked?

What does your online account say about your current and next membership(s)?

What does your online account say about your expiry date?

What do you mean that it "didn't work"?

Remember that if you buy a membership then it does not take effect until any current membership has expired.

If necessary contact 48 support for assistance:

 

How to get help

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Buying Guido

Newcomer
Posts: 1
‎18-09-2015 11:25 PM
So what hapens to the 1 you got..as t appear to be charged
Posted from Samsung SM-G900F
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Re: Buying Guido

The Legend
Posts: 16,547
‎19-09-2015 10:12 AM
It's explained above and here

http://community.48months.ie/t5/Most-Popular-Questions/Bought-membership-can-t-call-text/td-p/37412/...

The new one that is bought and which is charged for there and then stacks to kick in when the current one expires.
It's basically a pre-purchase of a new membership for use later.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Micromax A310
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Re: Buying Guido

The Legend
Posts: 16,547
‎20-09-2015 11:03 AM
Did that help at all?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Micromax A310
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