Sim card is provisioned

[Anon]

Need sim card re-registered, been away for a year so phone was use, can you fix this please

Number on the sim is

8935311100202477940 R

[dalyer]

You need to contact 48 support about this:

http://www.48months.ie/help#ask-a-48-agent

If you were away for much more than a year then your original account may have been deleted and your number reused in which case you will need to start afresh with a new SIM, account, number etc

But only 48 support can clarify for sure what the options are here.

Hope this helps.

[Anon]

Hey thanks for the reply, my account is still open just won't pick up reception to buy membership, my number I carried over from Vodafone so they can't reissue it to anyone else, it's not there's to do so.

[dalyer]

Did you contact 48 support using the link that I posted?

Only they can sort this out for you.

Hope this helps.

[Anon]

I did thank you, they still haven't got back to me.
Thanks for you help

[dalyer]

For your info...

Guide on how to get help

How long does it take to get a reply?

The 48 support crew work 7 days a week; from 9am to 9pm Monday to Friday and 10am to 8pm Saturday & Sunday. They'll get back to you within 24 hours. If it is something that has to be looked at by the techie guys, it can take between 3 and 5 working days to get resolved.

Hope this helps.