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Blocked my account

sineadmcg1
Newcomer

‎01-11-2014 12:43 PM

Hi I have blocked my account by entering the incorrect details of my card I cannot remember the cvv number as my card is old and the number is faded off the back, I'm a trying to top up my account with another card but the account is blocked can you please help me unblock my account so I can get more credit thanks. Sinead
2 people had this problem.
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4 REPLIES 4

dalyer
The Legend
The Legend

‎01-11-2014 08:02 PM

You will have to contact 48 support to get this sorted.

Nobody on the forum will be able to sort this out.

 

Guide on how to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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aislingtwamley
Newcomer

‎20-12-2017 11:53 PM

I just had the very saw problem how can I unblock it .
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dalyer
The Legend
The Legend
In response to aislingtwamley

‎20-12-2017 11:55 PM

If you entered your PIN incorrectly too many (three?) times and need your PUK to unlock the SIM then see here:

 

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

 

If the problem is something else then please clarify.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎21-12-2017 08:54 AM

Did that help at all @aislingtwamley?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes