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3g not working

sgeoghegan1
Newcomer

‎22-01-2016 03:13 PM

Only 2g seems to be working for me. Its definetly not the phone as i tried another sim in it and 3g worked on that. Any help would b great.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎22-01-2016 03:57 PM

How are you concluding that only 2G works?

Are your internet/APN settings correct?

Check them against these instructions:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

What does it say under System settings > About phone > Status > SIM status > Mobile network type (or something similar to that depending on your version of Android).

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎23-01-2016 01:33 PM

Any update?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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