Internet not working!!!
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22-01-2016 06:53 PM
Hi for the last 4 months or so my internet cellular data has not been working on my I phone 5s. I have checked all the settings Nd everything is as it should yet still not working, is there anything else I can do?
I've been paying for data that I can't access!
Thanks
Tara
I've been paying for data that I can't access!
Thanks
Tara
2 REPLIES 2

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22-01-2016 07:30 PM
Can you post screenshots of your settings?
Make sure that Authentication type is NOT set.
Also if APN type = default,mms,supl doesn't work then try APN type = * instead.
After making any changes reboot.
Use these instructions as a guide:
http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560
Hope this helps.
Make sure that Authentication type is NOT set.
Also if APN type = default,mms,supl doesn't work then try APN type = * instead.
After making any changes reboot.
Use these instructions as a guide:
http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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23-01-2016 01:33 PM
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
