19-12-2014 11:56 AM
19-12-2014 12:19 PM - edited 19-12-2014 12:21 PM
Can you make/receive calls and send/receive texts?
If so then did you configure your internet/APN settings correctly and enable data roaming?
http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212
If you still can't get it working then post your internet/APN settings here for comment/review.
I presume by "top up" you mean "bought membership" in which case you have not lost out because you have your current membership and also a stacked membership which will kick in when your current one has run its course.
Your online account will clarify the details of your membership status, expiry date, stacked membership(s) and allowance balances. Make sure that you definitely do have a data allowance balance.
Hope this helps.
20-12-2014 12:23 PM
20-12-2014 12:26 PM
20-12-2014 04:04 PM - edited 20-12-2014 04:11 PM
You don't have internet because there is almost certainly something wrong with your internet/APN settings or you have not enabled data roaming.
If you post your settings for review/comment as I asked earlier then I or somebody else might be able to advise.
You don't need screenshots but post the detailed settings item by item.
Did you enable data roaming?
If necessary log a support request to ask 48 support for advice:
Hope this helps.