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plan cancelled

SineadD8813
Newcomer
why was my plan cancelled
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information than that if you want assistance from the Community Forum.

What exactly do you mean by "cancelled"?

What exactly are the symptoms of the problem? 

Do you have an active membership plan listed on your My48 account dashboard?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

What happens when you try to use any outgoing services?

Any error messages? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).